What is the change?
Starting May 1, 2017, we will no longer be offering the Pay As You Go plan ($5.99 for 10 document credits) on SignEasy for iOS in United States of America, United Kingdom, Canada, Australia and South Africa.
Moving forward, SignEasy iOS users in the above-mentioned geographies will only be able to purchase one of our subscription plans, starting at $9.99/month, billed annually.
With this change, please note:
the existing Pay As You Go document credits will not be affected in any way. You can use these document credits whenever you need to sign a document in the future, even after May 1, 2017.
- you can continue purchasing additional Pay As You Go document credits until April 30, 2017.
- we’ve added 10 free document credits to the account of the affected users to help them get through their immediate signature needs.
Why this change?
- When we first launched the Pay As You Go plan over 4 years ago, we offered only one signing experience, on mobile devices, and only from the signer's perspective. We also had a fraction of the support team that we have today. At that time, it made sense to give a limited experience for individual signers which became our Pay As You Go plan. Over time, our product and business have matured along with our customers’ expectations. Today, we are a business-ready solution with signing across devices including a comprehensive desktop based signing experience and dashboard, collecting signatures from others remotely, document fields, custom branding, integration with the applications you use every day (GSuite, Office 365, Zoho) and document templates coming soon. We also provide 24x7 email and phone support, being loved by customers.
- What we have learnt is that individuals and businesses of all sizes have found SignEasy to be delivering the maximum value with all the features mentioned above - precisely the reason why we built them in the first place. Supporting a one-off usage plan has become unsustainable for the efforts required to build more of these features. To meet our customer expectations without sacrificing our commitment to quality, we can no longer support the Pay As You Go plan.
What to do next?
This change will not impact the current Pay As You Go document credits in any way. We have also added 3 free document credits to the account of the impacted users so that they can address their upcoming needs.
Special 50% discount on your first year for annual subscriptions
We are giving away a 50% discount for the next 60 days to help the users move to an annual subscription of SignEasy Pro or Business plan. Take a look at our plans and their features here. Please apply the discount code ANNUAL50 at checkout by logging into our web app.
We can assure you that this change has been made keeping in mind our customers and how they must continue to see long-term value. We’ll also be rolling out monthly subscription plans in the future, making SignEasy more affordable for you.
Thank you so much for growing with us and providing feedback that helps continuously improve SignEasy to be the best eSigning solution in the world. If you have any questions or comments whatsoever, please write to firstname.lastname@example.org.