The signer(s) will receive an email notifying them of the request. Signing the document is simple and straightforward for your recipients.

Note: if you send a request to a non-SignEasy user, they'll need to open the signature request from a computer. We're working on a mobile web option, but in the meantime just have your signers use a computer. 

  • The email will include a link to view the document request.


  • On clicking the link provided in the email, they will be taken to a landing page where they can choose to sign or decline the request. They can proceed by clicking on Continue. If they click Decline, you will receive a notification the request has been declined. 

  • They can also download the document (pre-signing) by clicking the download link in the document preview. 


  • Once they click Continue, they'll be taken to the document screen to enter their signature, initials, text, or date.

  • When they've finished, they can simply click Finalize. The document will be sent to back to you, or to the next person in the signature sequence.

  • Once the document has been sent successfully, the signer will be taken to a page to inform them that the signature request has been completed, along with the other signers in the request flow.


What if my Signer doesn't have a SignEasy account?

Not a problem at all! The recipient won't need an account to sign your document. If they open the email invitation on a computer, they can sign the document without creating an account. Note that without an account, the signer will need to sign from a desktop computer. If they want to sign from mobile, they'll need to download the app and create a trial account.

My signer hasn't responded, what do I do?

Sometimes people get busy, and you might need to remind them about the signature request. 

Hover your cursor over the Pending document.

Click Remind to issue the reminder for the signature request.


Your recipient will receive an email reminding them of the signature request, and with a fresh link to the document.