Purchase and Refund Processes

Interpreting User Purchase Info in the Admin Dashboard
There are 3 primary purchase routes on the Admin page: Web app, Android, and iTunes. Each of them has a unique indicator on the Admin page, and slightly dif...
Wed, 11 Jul, 2018 at 1:21 PM
Refund Request Guidelines
We will provide a refund for customers for various reasons, remember, forcing a customer to stay with something they don't like or doesn't work fo...
Wed, 11 Jul, 2018 at 1:22 PM
Handling Stripe Disputes
Occasionally a customer might dispute a charge from Stripe, whether as unrecognized, fraudulent or as Product not Acceptable (Stripe categories). When this ...
Wed, 11 Jul, 2018 at 1:23 PM
Creating and Managing Coupons and Discount Codes
There are 2 tools we use that can process discount codes. Stripe is for discount codes related to individual purchases, while ChargeBee is for discount code...
Wed, 11 Jul, 2018 at 1:24 PM